Help

The help section has been designed to assist you with questions about this website and its usage. If you have any further questions or comments, please do not hesitate to contact us.

Browser compatibility and screen resolution
The Internet pages are optimised for Microsoft Internet Explorer 6.0 (or later) and Mozilla Firefox at a resolution of 1024x768 pixels. Java-Script is not required. When using older versions of web browsers, graphic anomalies can occur in the way that fonts and styles are displayed.

Accessibility
We are committed to making this website accessible to the broadest possible user group, regardless of technical possibilities or physical capabilities. In order to constantly improve the usability of this website, international accessibility and usability standards are being implemented or updated. These standards are outlined in the W3C Web Content Accessibility Guidelines 1.0 of the Web Accessibility Initiative (WAI).

Changing the font size
You can configure the font size within your web browser to suit your own individual visual capabilities.

To do this, in Internet Explorer, click on “View” on the menu bar, then on “Font Size”, and then choose the font size that suits you the best. In Mozilla Firefox, click on “View” on the menu bar, then on “Zoom”, and then choose the font size that best suits your needs.

Use of cookies
This website is managed without the use of cookies.

Help in downloading PDF documents
The PDF Reader is a software which is free of charge and freely available. It allows PDF files to be displayed and printed on all major system platforms. If you do not have this software yet, you can download it free of charge here.

How do I download a PDF file?
If Acrobat Reader is installed, you can view the PDF documents directly in your web browser by clicking on the file symbol. If your Internet browser does not support the software, or if you want to save the document directly on your hard disk, right-click the mouse on Download (in Windows) or hold down the right-hand mouse button (in Macintosh), and then, from the context menu, choose “Save Target/Link As...”. Indicate the drive and the folder on your PC in which you want to save the file.

Searching the website
We offer you a comprehensive search function covering the entire range of services provided. You can search the pages for any search terms you enter.

To do this, use the “Quick Search” at the top of the page which will lead you to a result list and the possiblity to submit a full-text search. Search functions covering press releases, events, image galleries, etc., can be found in the Media Centre.

Printing documents
On every full-page version of a document, you will find a hyperlink to the print view. This will allow you comfortably to print a text in DIN A4 format without showing the navigation or header bars. To print in this way, choose “Print View” and then the ”Print” function in your web browser.

Disclaimer
All content of this website has been collated and checked with great care. However, no guarantee can be given that the provided information is always complete or up-to-date.
We are not responsible for information coming from outside sources to which references or hyperlinks are provided on this website.